lotus3 Privacy Policy

This page describes what we collect when you use lotus3 and how we keep that data protected. We at lotus3 process your personal information only for purposes you authorize—account creation, payment processing, fraud prevention, and settlement of your predictions and games. We do not sell your data to advertisers or third parties unrelated to lotus3 operation.

Our servers may sit outside your jurisdiction, but we apply the same encryption and access controls regardless of server location. When you log in to lotus3 on your phone or desktop, your password travels encrypted and is never stored in plain text on our systems. Your payment information is tokenized, meaning we replace sensitive details with a unique code that our payment processor recognizes.

We describe below what we collect, how we use it, your rights, and how to contact us with privacy questions. Our tone is factual and direct—we aim to explain our practice clearly, not to obscure it with legal jargon.

What We Collect on lotus3

We collect the following information when you create and use your lotus3 account:

We do not collect location data unless you explicitly enable it. We do not access your phone's contacts, photos, or other apps. We do not monitor your activity outside lotus3.

We encrypt data in transit and at rest

All communication between your phone and our servers uses TLS 1.2 or higher encryption. Your data at rest is encrypted on our servers. We do not transmit passwords, payment tokens, or ID scans in plain text.

How We Use Your Data on lotus3

We use the information we collect for these purposes:

We do not use your data for marketing purposes. We do not send unsolicited promotional emails. We send account notifications only (deposit confirmation, withdrawal approval, prediction settlement, and password resets).

Third Parties on lotus3

We share your data with the following third parties only to the extent necessary to operate lotus3:

Payment processors
We share your payment method and transaction details with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment providers, and your bank (online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals.
KYC verification
We share your ID scan and personal details with our identity verification partner to confirm your identity.
Hosting and security
Our servers are hosted by a third-party cloud provider. They have access to encrypted data but not to encryption keys.
Legal requests
We disclose your data if required by law, court order, or regulator. We do not voluntarily provide data to law enforcement without a warrant.

We do not sell or rent your email address, phone number, or name to marketers. We do not share your balance or transaction history with anyone except as required for fraud prevention or legal compliance.

Your Rights Under Our lotus3 Privacy Policy

You have the right to request access to your personal data held by lotus3. You can download your account history, including every prediction, deposit, withdrawal, and support ticket, from your account settings. This export includes your full transaction record with timestamps and settlement details.

You have the right to request deletion of your account. When you request deletion, we remove your personal contact details (email, phone, address) from our active systems. However, we retain anonymized transaction records for seven years to comply with financial regulation. This means we keep records like "User ID #12345 wagered our welcome offer on Liga 1 on 2025-01-15," but we remove the name, email, and ID number associated with that user ID.

You have the right to correct inaccurate information. If your name or address is wrong in your lotus3 account, contact our support team and we will update it after verification.

You have the right to opt out of non-essential communications. We do not send marketing emails, so there is nothing to opt out of. We do send account notifications (deposit confirmations, withdrawal approvals, settlement updates, and password resets), which you cannot disable without closing your account.

Cookies and Similar Technologies on lotus3

We use cookies and local storage to remember your login session, your language preference, and your account theme (dark or light mode). Cookies expire after subject to verification of inactivity for security reasons.

We do not use cookies for tracking your behavior outside lotus3. We do not use cookies to profile you or sell your data to third parties. If you delete cookies from your phone or browser, you will need to log in to lotus3 again.

Our mobile app does not use cookies—it stores session tokens locally on your phone and encrypts them.

Data Retention and Account Closure on lotus3

We retain your personal data (name, email, phone, address, ID number) only while your account is active. Once you close your account and request deletion, we remove this data within 30 days. However, we keep anonymized transaction records for seven years as required by financial regulation and to resolve disputes.

If your account is inactive for one year, we may archive it but do not delete it. You can reactivate an archived account by logging in again.

If we close your account due to violation of our terms, we retain records of all transactions for two years. We may share these records with law enforcement if requested legally.

Contact Us About Your Privacy on lotus3

If you have questions about our privacy practices, your data, or how we use information, contact our support team via the in-app chat or email. We respond to privacy inquiries within 5 business days.

If you are accessing lotus3 from a jurisdiction with specific privacy laws (such as Jakarta or Surabaya), those laws may grant you additional rights beyond this policy. We comply with all applicable local laws.

We may update this privacy policy at any time. We will notify you of material changes by email or by displaying a notice on the lotus3 login page. Your continued use of lotus3 after updates constitutes acceptance of the updated policy.

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